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Old 18 October 2007, 15:15   #1
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EBay Conflict Advice

Having bought a Laptop on behalf of a friend it appears to have died after 26 days. ( It has been checked out by a PC dealer friend of mine )

Contacted the seller about a refund and he has pointed out that the auction indicates the buyer has 7 days to ask for a refund and don't bid if you don't agree.

ho hum!

Looking into the issue I see the Sale of Goods Act does not apply to EBay else I'd have 6 months in which I could ask for a refund.

Are there any experts out there who can advise if his statements around bidding and refund times are correct and binding and if not what I should be saying to get my money back.

If he's correct I'm going to give my friend half is money back as it was my recommendation to get the sodding thing!

Thanks in advance.

Mark
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Old 18 October 2007, 16:10   #2
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Was it a private sale, or from a trader?

If it's private then caveat emptor. Might be different if it's trade though. Does selling on Ebay relieve a seller of his obligations under the Sales of Goods Act?

John
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Old 18 October 2007, 16:53   #3
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If it was sold by a business then usual trading laws apply. This link might help.

If someone has a trading record on eBay (or anywhere else) then they are selling in a business capacity even if they present themselves as a private seller. It's worth looking at his completed listings and current items to see if his activity constitutes trade.

Does his 7 day period refer to a refund if you just don't like it or a refund if it's not working?
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Old 18 October 2007, 17:49   #4
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Without taking sides here: If it wasnt brand new then you are relying on it to work as per the description. Yes he did have the 7 day thingy on there as good will.

As an IT Technician myself I can tell you computers/laptops will "die" all of a sudden and with no previous warning. You didn't say how it has "died" but for example Windows can go corrupt in the same way a tyre on your car can gain a puncture. What make is it? You could send it off.

I am sure a Laptop/Computer shop may be able to sort out the issue.

But back to the point of the thread, it is Ebay for you, was sold as seen.
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Old 18 October 2007, 18:39   #5
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Laptops can be pretty unreliable even when brand new - look at Dells for example!!!

Is it really "dead"? sometimes in can be down to the battery - try removing it and just running on mains.
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Old 18 October 2007, 21:20   #6
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Mine "died" recently and it turned out to be the hard-drive. Turned out to be a nice cheap £48 repair
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Old 18 October 2007, 21:22   #7
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Mine "died" recently and it turned out to be the hard-drive. Turned out to be a nice cheap £48 repair
Where on earth can you buy a Laptop Hard Drive for £48 ?

Yet another Tim bargain. Maybe you should give up running a boat company and set up a market stall
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Old 18 October 2007, 21:24   #8
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PC world Rich (laser) seemed to think that was rather overpriced but I was desperate....
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Old 19 October 2007, 01:07   #9
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Where on earth can you buy a Laptop Hard Drive for £48 ?

Yet another Tim bargain. Maybe you should give up running a boat company and set up a market stall
Try Ebuyer

http://www.ebuyer.com/cat/Hard-Drive...op-SATA-Drives

80gb for £34.21
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