Customers - Arghhhhh

Boats&Outboards · 02 October 2011, 21:00

Just received a complaint from a recent customer stating although his motor starts first time nothing happens when he powers up or engages gears....

Turns out he's not bought or fitted the throttle/gear cables I advised he would need (I dont include so customers can buy correct length to suit), he's just plugged in the wiring loom and off he went!!!

Don't get me wrong I'm happy to explain etc but is it any wonder the RNLI get so many shouts ?

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

spartacus · 02 October 2011, 21:24

Quote:

Originally Posted by Boats&Outboards

Don't get me wrong I'm happy to explain etc but is it any wonder the RNLI get so many shouts ?

Please tell me they were running the engine with muffs?

Boats&Outboards · 02 October 2011, 21:34

Let's not go there!!!!!!

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

uncle al · 03 October 2011, 10:48

been there ,got the tee shirt and the film, life is great working on OBMs, or was till i retired

uncle al · 03 October 2011, 10:50

there there it can only get better,just take a glass of the hard stuff, go into a darkened room and beat your head against a wall,

9D280 · 03 October 2011, 11:12

Just an observation, but I assume the steering has been connected?

Courageous · 03 October 2011, 13:24

Glad I never bought that particular motor from you Peter. I hate snags like that!

Boats&Outboards · 03 October 2011, 15:58

God knows what he has used to fit the motor to the transom.... If you hear any reports from N Ireland about a motor falling off can I make it clear I only supplied it on a pallet. Hang on a minute - what's he done with the pallet ? I'm assuming he knows that it's only strapped to that for delivery!!!

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

actions · 03 October 2011, 18:31

Is the pallet not a free boat thrown in.

Boats&Outboards · 03 October 2011, 19:16

In which case he's going to struggle to get cables short enough!

I asked him to call me today so I can explain where he's going wrong (could not understand his emails) but I've not heard from him so here's hoping he has worked it out!

Here's some of the emails he sent yesterday

I joined the control box as you sent me., the engine can be nothing but strokes are not only starting and lifting the motor., I bought you a user connected in the engine so it's ok

This one got me stumped - any ideas what he means ?

and what cable to actually be me. I'm tired of it disgusted me to no longer do., you know you send me a picture or something inactive., no cabl do not know what and where it should be connected. I thought that all already lost

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

Nos4r2 · 03 October 2011, 19:31

"Dear sir,

You are too stupid to own a boat.If you own a car, you are too stupid for that too. Please fix this large flashing blow up doll to the roof of your car so we can identify you and keep well clear.
Please <don't> forget to breathe in and out.

Yours sincerely..."

actions · 03 October 2011, 19:36

Thats fairly polite Nos.....

I was thinking more along the lines of "WTF"..... as a simple reply.

Boats&Outboards · 03 October 2011, 19:39

Counting to 10 is working then as I replied "give me a call and I'll be happy to discuss further"

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

Ghostrider · 03 October 2011, 20:02

This one got me stumped - any ideas what he means ?

and what cable to actually be me. I'm tired of it disgusted me to no longer do., you know you send me a picture or something inactive., no cabl do not know what and where it should be connected. I thought that all already lost

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007[/QUOTE]

Drink 15 pints of beer and it makes sense

Boats&Outboards · 03 October 2011, 20:06

Quote:

Originally Posted by ribcrazy

This one got me stumped - any ideas what he means ?

and what cable to actually be me. I'm tired of it disgusted me to no longer do., you know you send me a picture or something inactive., no cabl do not know what and where it should be connected. I thought that all already lost

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

Drink 15 pints of beer and it makes sense

[/QUOTE]

Really - what does it say then ?

Peter ~ Boatsandoutboards4sale ~ askboatsandoutboards4sale@sky.com ~ 07930 421007

actions · 03 October 2011, 20:25

Just mix it all up a bit and you get this which makes some drunken sense.

"What cable should be connected to, I'm tired and do not know no longer what it actually all do. I thought that it be, you know, where you send me a picture of, or something to me. Me already lost and disgusted to me, no cabl, inactive.

God i'm bored to have used everyword he used

Go on check it, every word in his e-mail used......... although i am struggling to get it to make that much sense, but this is a little better. maybe.... or maybe not.

Bigmuz7 · 03 October 2011, 21:33

He's gone to the school of garF

Pikey Dave · 03 October 2011, 21:56

He's foreign (possibly Oirish

) & using google translate. We get similar emails from our French friends, no doubt they think the same about ours

Over to you WillK

Courageous · 03 October 2011, 23:05

"This one got me stumped - any ideas what he means ?"

It's beer O'clock

Stoo · 04 October 2011, 01:44

Quote:

Originally Posted by Boats&Outboards

and what cable to actually be me. I'm tired of it disgusted me to no longer do., you know you send me a picture or something inactive., no cabl do not know what and where it should be connected. I thought that all already lost

LMAO... He speaks like one of my clients (nothing to do with boats). I always assumed he had a "problem"...