Engine warranty requirements?

[PeterM]

I've been told by one of the local mercury dealers that in order to retain warranty I MUST have the engine serviced by them at 20 hours and then annually etc.

However...I've read the paperwork in some detail from cover to cover and i can't find this anywhere. Does anyone have any examples of this sort of requirement in writing anywhere? For any make?

Or could this be a sales pitch at its worse?

[uncle al]

pm sent

[Ian_st]

Would also be interested in this one for Mercury engines

And penalty if not adhered to.

[paintman]

As far as new CARS are concerned the servicing restrictions imposed by franchised dealers was declared unlawful under EC competition legislation in 2004.
I'd be surprised if EU legislation didn't also extend to other areas.
Servicing ties removed from new car warrantiesÂ* - The Office of Fair Trading

[PeterM]

Thanks Al,both messages recvd. I'll confirm what i find out.

Pete

[Locozodiac]

I think you should at least perform the first service inmediately after break in period with brand dealer, then probably could go on your own if nothing happens.

But different story if tampering the engine without knowledge and claiming warranty. Warranties are limited, do not cover 100% of parts at least Tohatsu firmly specifies so on Owner Manuals.

Happy Boating

[ring20johnson]

I would also be interested in this as I have also hear conflicting things?

[PeterM]

Agree that for anything apart from routine stuff I'd not even try on modern engine. But oil change, gear box oil, plugs,filters and lubrication /inspection i can't really see why i need to pay main dealer prices if somebody competent can do it (maybe even me).

I'll share in a considered way what i find out as i don't want to cause hassle for dealers /users a like.

[CJL]

Go off what your manual says.

I've been told loads of stories about the warranty requirements of our 150hp and they all differed.

It came to a warranty claim it went through perfectly.

Chris

[CJL]

Incidentally its every 100hrs or annually for a 150hp fourstroke.

Chris

[Turbodiesel]

Merc give you a standard 2/3 year warranty (depending on what engine it is) you can do what you want with it if you like service it your self or get a mechanic to do it. But you will loose your 5 year warranty. Each time you have it serviced by a main dealer your warranty will click over another year. So basically your standard warranty gets extended by a year when serviced at a main dealer upto a max of 5 years.

[Ian_st]

So what happens if you are late with the service? Is that like a car, warranty void?

[Locozodiac]

On larger engines in which you can count metered worked hours, assume should be a X number of elapsed hours to your favor, like in a car. Impossible to track metered worked hours on portable engines that are not computer controlled.

After break in period engine must be torqued back to specs, that's why need to be taken to dealer, how many dealers perform this is unknown, will depend too on engine brand on what needs to be done immediately after break in period

Happy Boating

[PeterM]

So.....firstly huge thanks to Al for PMs

I have this morning had a call from Barrus ( I only emailed them last night ! - top service ) .

It is has been posted by Turbo Diesel .

Standard warranty is 2 years - and during this anyone ' competent can service the engine using genuine parts/ of equal quality .

However if the engine is serviced by a merc dealer from new & ongoing it does extend out to the full five years.

As a customer I can fully understand why they do it this way - they have a vested interest in the dealers looking after stuf and in return they are happy to commit to five years warranty.

I'm wondering now if the other manufacturers five year warranty periods are the same ?

In summary the only two main dealers who showed and interest in me as a little 25 hp buyer were Black Dog Marine & Yellow Penguin .

I ended up buying from YP as the are very very close to me and have always been very good with the friends I have who use them ( Avocet & 250) .