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14 April 2010, 22:20
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#1
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Member
Country: UK - England
Town: Hamble
Boat name: Worth the wait
Make: Parker
Length: 7m +
Engine: Outboard
Join Date: Apr 2008
Posts: 1,446
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Verado 250's
Went to book in engines for first service today with a new dealer in Poole.
First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!
I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.
Has anyone else heard of this?
Steve
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14 April 2010, 22:22
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#2
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Member
Country: UK - England
Town: Gloucestershire
Boat name: Osprey
Make: Osprey Vipermax
Length: 5m +
Engine: E-tec 300 G2
MMSI: TBC
Join Date: Dec 2006
Posts: 4,021
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Quote:
Originally Posted by 250kts
Went to book in engines for first service today with a new dealer in Poole.
First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!
I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.
Has anyone else heard of this?
Steve
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the £450 for each engine for just a routine sevice is enough thank you.
Bloody Hell, what do they do for £450, how many hours do you have on the engines?
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Chris Stevens
Born fiddler
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14 April 2010, 22:32
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#3
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RIBnet admin team
Country: Ireland
Length: 4m +
Join Date: Feb 2008
Posts: 14,918
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Good call on the coils. The £450 a side seems extortionate.
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14 April 2010, 23:36
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#4
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Member
Country: UK - England
Town: Scillies
Boat name: Freedom
Make: Searider
Length: 5m +
Engine: Yam 2st 90
Join Date: Jan 2007
Posts: 335
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name and shame!
This seems like cowboy city.
Ian
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14 April 2010, 23:38
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#5
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Member
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,030
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Puts me right off letting someone anywhere near any of my stuff when they start coming out with s**t like that
http://www.veradoclub.com/smf/index.php?topic=349.0
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15 April 2010, 10:05
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#6
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Member
Country: UK - England
Town: Hamble
Boat name: Worth the wait
Make: Parker
Length: 7m +
Engine: Outboard
Join Date: Apr 2008
Posts: 1,446
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Just over 50 hrs, and if you go on Mercury website, there are only two dealers in Poole and one seems to have closed.
I also have to pay £170 for a lift out of the water! So looking at over £1000 for an oil change and plug in a computer ....
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15 April 2010, 10:23
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#7
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Member
Country: Other
Town: Stanley, Falkland Is
Boat name: Seawolf
Make: Osprey Vipermax 5.8
Length: 5m +
Engine: Etec 150
Join Date: Mar 2006
Posts: 3,726
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Mental note to self, never to buy a Ver(yexpensive)ado
I would have thought if you have a problem and the dealer admitted there is a known fault, there is probably redress through the legislation that covers fit for purpose, though it could get messy... maybe worth writing to Mercury about it?
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A Boat is a hole in the water, surrounded by fibreglass, into which you throw money...
Sent from my Computer, using a keyboard and mouse
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15 April 2010, 11:30
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#8
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Member
Country: UK - England
Town: bicester
Length: no boat
Engine: outboard only
Join Date: Feb 2009
Posts: 913
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Quote:
Originally Posted by 250kts
Went to book in engines for first service today with a new dealer in Poole.
First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!
I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.
Has anyone else heard of this?
Steve
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Please ring me today with your serial number, not tomorrow as i dont work fridays my number is 01869 326411
regards
uncle al
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15 April 2010, 13:08
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#9
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Member
Country: UK - England
Town: Dorset & Hants
Boat name: Streaker/Orange
Make: Avon/Ribcraft
Length: 4m +
Engine: 50Yam/25 Mariner
Join Date: Apr 2007
Posts: 5,551
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Hi Steve - have you called Ribs for a second opinion on the coils. Surely they would look after you for less than £1000 ?
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15 April 2010, 13:11
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#10
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Member
Country: UK - England
Town: Gloucestershire
Boat name: Osprey
Make: Osprey Vipermax
Length: 5m +
Engine: E-tec 300 G2
MMSI: TBC
Join Date: Dec 2006
Posts: 4,021
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Quote:
Originally Posted by 250kts
Just over 50 hrs, and if you go on Mercury website, there are only two dealers in Poole and one seems to have closed.
I also have to pay £170 for a lift out of the water! So looking at over £1000 for an oil change and plug in a computer ....
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So do you have to service them every 50 Hours then?
OK just checked on interweb and it is 50 hours then every 100. Still at £1050 a service with the hours I reckon you will be putting on them that might be £1050 a month
Perhaps it would pay for you to get qualified as a Verado mechanic
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Chris Stevens
Born fiddler
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15 April 2010, 13:33
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#11
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Member
Country: UK - Wales
Town: N Wales Chester
Boat name: Mr Smith
Make: Humber
Length: 6m +
Join Date: Feb 2009
Posts: 5,238
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if the dealer says there is a known problem, then where is his evidence?
If it is known and evidenced, it should be under warranty.
If it isn't evidenced you should report him to the manufacturer for what he is saying.
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15 April 2010, 14:10
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#12
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Member
Country: UK - England
Town: Southampton
Make: Stingher & Redbay
Length: 9m +
Join Date: Oct 2009
Posts: 17
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Quote:
Originally Posted by 250kts
Went to book in engines for first service today with a new dealer in Poole.
First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!
I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.
Has anyone else heard of this?
Steve
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Hi Steve
We fit many 250/300 Verados to our stingher boats and have found them to be very good.
The 1st service should be carried out at 20 hours not 50, and as you quite rightly said every 100 hours or every 12 months thereafter, whichever is the sooner.
With regard to the servicing costs, I always used a Mercury dealer and find that my 1st service works out to approx £250. After all the 1st service is an inspection, filters and lub service only.
For the first 100 hour service I would expect the cost to be between £450 - 480. So are you sure the dealer is not carrying out a 100 hour service?
With regard to coils, there has been the odd case of a faulty coil, although I have never had one go wrong. However I have checked for you with two independant Mercury dealers and there is no need to change all the coils as stated by this dealer, on the off chance that something might go wrong.
I would be very interested in knowing who the dealer is as many of my customers are based around the Poole area, and I would not like them to get bad or wrong service.
Regards Ed Stingher & Redbay Ribs
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15 April 2010, 15:25
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#13
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Member
Country: UK - England
Town: West Sussex
Length: no boat
Join Date: Oct 2002
Posts: 3,872
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Steve
as you know our subsidiary Parker Poland (the rib builder) is also the distributor for Mercury engines hence our preference for that brand. I will now check with Parker Poland about these coils. I have not heard of such.
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Andre
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15 April 2010, 21:28
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#14
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Member
Country: UK - England
Town: Surrey
Length: no boat
Join Date: Feb 2009
Posts: 215
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verado
Sorry about that price but I really cant comment on that for a 20 hour , CDS Computer check etc . I work on this product and NEVER had an issue on these . I will be in touch with you shortly as I will speak to Mercury Tech department in USA as I have a few good contacts whom I work with . I will find out . Maybe the odd one coil going down but DONT NEED ALL SIX REPLACED . REGARDS
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15 April 2010, 22:04
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#15
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Member
Country: UK - England
Town: London/Oxford
Make: Ribcrafts
Length: 5m +
Engine: 150hp/2x115hp
MMSI: 235090215
Join Date: Oct 2002
Posts: 2,250
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Quote:
Originally Posted by EdPed
The 1st service should be carried out at 20 hours not 50, and as you quite rightly said every 100 hours or every 12 months thereafter, whichever is the sooner.
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Are you sure? I had a 135hp Verado and the first service was at 100hrs.
I have to say overall the Verado did not meet my expectations - overly complicated and the benefits are not that great. The supercharger undoes the frugal design and pumps gallons of fuel into the engine.
Next time I would buy an Optimax and not look at a four stroke engine.
Chris
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15 April 2010, 22:21
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#16
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Member
Country: UK - England
Town: Hamble
Boat name: Worth the wait
Make: Parker
Length: 7m +
Engine: Outboard
Join Date: Apr 2008
Posts: 1,446
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A quick update. I have had very good discussions with managers from Barrus today and alot of very positive information and assistance, so thank you very much guys. If I lost any faith in Mercury, it has been more than made up.
The dealer and I have clarified our positions and both are now happy with the situation.
Looking forward to a great season with great engines
Steve
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15 April 2010, 22:30
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#17
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Member
Country: UK - England
Town: Gloucestershire
Boat name: Osprey
Make: Osprey Vipermax
Length: 5m +
Engine: E-tec 300 G2
MMSI: TBC
Join Date: Dec 2006
Posts: 4,021
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Quote:
Originally Posted by 250kts
The dealer and I have clarified our positions and both are now happy with the situation.
Steve
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What, the position that he was about to take you for £1300 of unecessary work
__________________
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Chris Stevens
Born fiddler
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16 April 2010, 09:12
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#18
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Member
Country: UK - England
Town: Southampton
Make: Stingher & Redbay
Length: 9m +
Join Date: Oct 2009
Posts: 17
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Quote:
Originally Posted by CJL
Are you sure? I had a 135hp Verado and the first service was at 100hrs.
I have to say overall the Verado did not meet my expectations - overly complicated and the benefits are not that great. The supercharger undoes the frugal design and pumps gallons of fuel into the engine.
Next time I would buy an Optimax and not look at a four stroke engine.
Chris
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Hi Chris
No one was talking about a 135hp Verado or fuel consumption, we were talking about 250/300hp. But 20 hours applys to a 135hp as well.
Regards
Ed
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