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25 May 2011, 23:05
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#1
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Member
Country: UK - England
Town: Telford
Boat name: ?
Make: Searider
Length: 4m +
Join Date: Nov 2010
Posts: 99
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Marine-Super-Store
anyone have any previous dealings with them ? whats their response time and attitude when solving a problem.
Story in brief : 1 month ago bought a midland neptune fixed set, opened box when arrived to measure template for position in console, put back in box, tonight came to last few jobs on the SR refurb, Radio last but one, plugged it in and it lights up, NO squelch, hissing anything, double checked all feeds / aerial etc all spot on,
have emailed them and need a very quick fix / exchange, whatever, as back end of next week its in the water for a week playing round Torbay.
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26 May 2011, 00:55
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#2
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Member
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,030
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In a word - brilliant 
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26 May 2011, 08:29
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#3
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Member
Country: UK - England
Town: Cambs
Make: Scorpion
Length: 8m +
Engine: 225 Opti
Join Date: Sep 2010
Posts: 356
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Not to be mistaken with marine mega store. who are far from mega in my opinion
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26 May 2011, 14:58
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#4
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Member
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,030
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Quote:
Originally Posted by Portholme
Not to be mistaken with marine mega store. who are far from mega in my opinion
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+1 
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26 May 2011, 15:05
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#5
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Member
Country: UK - Wales
Town: Southampton
Boat name: DynaMoHumm/ SRV/deja
Make: Avon8.4, 5.4 & 4.777
Length: 8m +
Engine: Cat3126 Yam 90 &70
MMSI: 42
Join Date: Dec 2003
Posts: 6,562
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Quote:
Originally Posted by portholme
not to be mistaken with marine mega store. Who are far from mega in my opinion
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+2
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Here it comes again, I don't stand a chance
Soul possession, Got me in a trance
Pullin' me back to you - Deja Voodoo
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26 May 2011, 19:52
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#6
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Member
Country: UK - England
Town: Telford
Boat name: ?
Make: Searider
Length: 4m +
Join Date: Nov 2010
Posts: 99
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well, spoke with the manager Elaine, who passed me onto the firm that supplies them, he confirmed my "diagnosis" that the unit is faulty, he passed me back to MSS, who are sending another unit, which hopefully arrives Friday, and then i can test and send the original one back, Lets hope it works out like that. Will update this thread if things do work out.
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26 May 2011, 21:31
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#7
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Member
Country: UK - England
Town: Margate / Ramsgate
Boat name: Bumbl
Make: Scorpion
Length: 8m +
Engine: Yanmar diesel
Join Date: Feb 2002
Posts: 2,837
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Quote:
Originally Posted by Rogue Wave
+2
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+3. Marine Mega Store, total pain.
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01 June 2011, 10:15
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#8
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Member
Country: UK - England
Town: Looe
Make: Delta
Length: 4m +
Engine: Mercury
Join Date: Apr 2004
Posts: 1,409
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Marine Mega Store = nightmare! 
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01 June 2011, 11:22
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#9
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Member
Country: UK - England
Town: New Forest
Boat name: Charlie Brown
Make: Scorpion
Length: 8m +
Engine: 275 Verado
MMSI: 235069179
Join Date: Oct 2004
Posts: 1,082
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what about marine super store tho??
i have bought things from them in the past and have been first rate! hopefully the OP can come back to confirm they sorted him out...
as for Marine megastore... less said the better it seems but lets not confuse the two!
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01 June 2011, 21:04
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#10
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Member
Country: UK - England
Town: Winchester
Boat name: The Rubber Duck
Make: Avon 3.10
Length: 3m +
Engine: Tohatsu 9.8
Join Date: May 2009
Posts: 703
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The guys in Portsmouth, ie port solent - have served me very well, I had a problem and they fixed it quick. I'd go back any time...
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23 January 2012, 22:17
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#11
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Member
Country: UK - England
Town: East Kent and Brittany
Boat name: Cameo
Make: Redbay Stormforce
Length: 6m +
Engine: 200hp Suzuki
MMSI: 235067011
Join Date: Aug 2005
Posts: 123
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Just thought I'd add my 2 penneth (I know its an old thread!), but I used the Marine Super Store in Port Solent on Sunday, and Mike who worked there could not do enough for me .. really really very good service! highly recommended and prices seemed to be very reasonable ...
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25 January 2012, 00:14
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#12
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Member
Country: UK - England
Town: Burntwood
Boat name: iRib
Make: Ribeye S650
Length: 6m +
Engine: Yamaha F150
Join Date: Oct 2011
Posts: 91
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Agree'd Marine Super Store have been superb on a number of occasions that we've used them.
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26 January 2012, 15:52
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#13
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Member
Country: UK - England
Town: Portsmouth
Make: Ballistic 6.5
Length: 6m +
Engine: Evinrude 175hp ETEC
Join Date: Sep 2011
Posts: 9
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Quote:
Originally Posted by jas07
Agree'd Marine Super Store have been superb on a number of occasions that we've used them.
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We nip over to 'the Superstore' in Port Solent when we need bits for work, always found the staff to be pretty darn helpful. They are open late on Friday 'n Saturday which is always a bonus when I've inevitably forgotten something!
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26 June 2012, 19:44
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#14
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Member
Country: UK - Wales
Town: N. Pembrokeshire
Boat name: Various
Make: RIBs & Hovercraft
Length: 9m +
Engine: Outboards
MMSI: Various
Join Date: May 2009
Posts: 1,358
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Quote:
Originally Posted by Daniel
+3. Marine Mega Store, total pain.
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Note to self.....check RIBnet before placing a (thankfully small /low value) order (they had what we wanted a good price /in stock supposedly)....
They are quite frankly useless and a PITA to deal with.....best avoided IMO 
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26 June 2012, 20:02
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#15
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Member
Country: Ireland
Town: Dun Laoghaire
Make: Crompton
Length: 7m +
Engine: YamF150
Join Date: Sep 2009
Posts: 63
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Quote:
Originally Posted by Razorbill RIBs
Note to self.....check RIBnet before placing a (thankfully small /low value) order (they had what we wanted a good price /in stock supposedly)....
They are quite frankly useless and a PITA to deal with.....best avoided IMO |
I should have done my research too, I bought some hatch fairings online on their site, waited three weeks, nothing.
When I called to check on progress I was told that the items were obsolete and I should get refunded in a 'few weeks'.
Nice of them to let me know!
Aaron
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27 June 2012, 10:16
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#16
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Member
Country: UK - England
Town: Bucks
Boat name: Blue & Ding Dong
Make: Ribeye,SR4 & Bombard
Length: 6m +
Engine: 115,50 & 15Hp Yams
Join Date: Feb 2004
Posts: 3,252
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With the title reading Marine-Super-Store if you are not careful in your reading you come away thinking the worst of them where as it is Marine Mega Store that is getting the slating!
Well that is how it looked to me then I saw the last 2 posts!
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Member of the Ribeye supporters club!!!
Member of Bombard 380 Aerotec club
Member of SR4 club
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27 June 2012, 11:58
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#17
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Member
Country: UK - England
Make: Avon Searider
Length: 4m +
Engine: Mercury 50hp
Join Date: Jun 2012
Posts: 388
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I use marine 'Superstore', always very helpful, loads of stock and have some very keen prices, been using them for 8 years and the staff seem to stick around so must be a decent employer
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27 June 2012, 19:37
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#18
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RIBnet supporter
Country: UK - England
Town: Dinard, Brittany
Boat name: Into the Red
Make: Osprey Vipermax
Length: 7m +
Engine: Evinrude E-tec 250HO
MMSI: 235 076 114
Join Date: Apr 2009
Posts: 1,957
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Yup ordered something three weeks ago from megastore, still nothing. 
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27 June 2012, 20:41
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#19
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RIBnet admin team
Country: Ireland
Length: 4m +
Join Date: Feb 2008
Posts: 14,915
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Quote:
Originally Posted by Nick Hearne
With the title reading Marine-Super-Store if you are not careful in your reading you come away thinking the worst of them where as it is Marine Mega Store that is getting the slating!
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We need a Mnemonic, how about :
Super(man) = Good
Mega(tron) = Bad
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27 June 2012, 20:51
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#20
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Member
Country: UK - Wales
Town: N. Pembrokeshire
Boat name: Various
Make: RIBs & Hovercraft
Length: 9m +
Engine: Outboards
MMSI: Various
Join Date: May 2009
Posts: 1,358
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Quote:
Originally Posted by willk
We need a Mnemonic, how about :
Super(man) = Good
Mega(tron) = Bad
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