 |
03 May 2012, 13:09
|
#1
|
|
Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
|
Thank you Garmin.
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service 
Thank you Garmin. 
__________________
Member of S.A.B.S. (Lancashire Division)
|
|
|
|
03 May 2012, 15:58
|
#2
|
|
Member
Country: UK - Wales
Town: N Wales Chester
Boat name: Mr Smith
Make: Humber
Length: 6m +
Join Date: Feb 2009
Posts: 5,238
|
Good news Kerns! I've had fairly good experience with them too to be fair.
__________________
|
|
|
|
|
03 May 2012, 16:39
|
#3
|
|
Redbay supporter
Country: UK - England
Town: onn de moov
Boat name: bote
Make: kevvin
Length: 4m +
Engine: jett dryve
Join Date: Jan 2010
Posts: 455
|
Quote:
Originally Posted by HUMBER P4VWL
I've had fairly good experience with them too to be fair.
|
gud yewnits dem garfmins
worter prewf
idyot prewf
unfawtunately nott fatt bastud prewf 
__________________
fuk mee crismus leeve wiv noe ankul tagg
Wher doo I beegin?😃
|
|
|
|
|
03 May 2012, 16:54
|
#4
|
|
Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
|
Quote:
Originally Posted by wiLlfish
unfawtunately nott fatt bastud prewf |
Oi!! watch it mutt 
__________________
Member of S.A.B.S. (Lancashire Division)
|
|
|
|
|
03 May 2012, 17:06
|
#5
|
|
Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
|
Quote:
Originally Posted by HUMBER P4VWL
Good news Kerns!
|
No  s on the end mate. Back to Garmin, with good customer service like that, I will always recommend and stick with Garmin from now on.
__________________
Member of S.A.B.S. (Lancashire Division)
|
|
|
|
|
03 May 2012, 17:08
|
#6
|
|
Member
Country: UK - England
Town: Manchester
Boat name: "mr Jingles"
Make: Ribcraft
Length: 5m +
Engine: 130 Etec
MMSI: 235074968
Join Date: Jun 2009
Posts: 1,401
|
Quote:
Originally Posted by kerny
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service
Thank you Garmin. |
__________________
|
|
|
|
|
03 May 2012, 17:33
|
#7
|
|
Member
Country: UK - England
Town: Chorley / Holyhead
Boat name: Northwind Challenger
Make: Tornado
Length: 6m +
Engine: Mariner 115 efi CT
MMSI: 235080598
Join Date: Jun 2011
Posts: 1,411
|
better than trying to fix it yourself!
__________________
"Life may often suck, but the alternative is unacceptable"
MMSI Sticker
|
|
|
|
|
03 May 2012, 17:51
|
#8
|
|
Member
Country: UK - Wales
Town: CONWY/CORFU
Boat name: The Full Morty II
Make: Air Craft/Shakespere
Length: 8m +
Engine: Etec 300hp/Etec150hp
Join Date: Feb 2001
Posts: 603
|
garmin
always had 100% after service from Garmin, even when well out of warrantee
__________________
|
|
|
|
|
03 May 2012, 19:36
|
#9
|
|
Member
Country: UK - England
Town: Pudsey
Boat name: Aquaticus / HATOWIL
Make: Ribquest and Zodiac
Length: 6m +
Engine: Suzuki 140 and 90
Join Date: Dec 2011
Posts: 132
|
Quote:
|
Originally Posted by kerny
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service
Thank you Garmin. |
Nice one. I know you were a bit mad about it on Saturday.Mine all fixed too. Same unit but all that was wrong was a connection worked loose inside console.
__________________
|
|
|
|
|
03 May 2012, 19:40
|
#10
|
|
Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
|
Quote:
Originally Posted by RMS
Nice one. I know you were a bit mad about it on Saturday.Mine all fixed too. Same unit but all that was wrong was a connection worked loose inside console.
|
Thanks. Glad you managed to resolve the problem as well.
__________________
Member of S.A.B.S. (Lancashire Division)
|
|
|
|
|
04 May 2012, 22:47
|
#11
|
|
Member
Country: UK - Wales
Town: west mids /tywyn
Boat name: HAWK
Make: RIBCRAFT/ Suzuki 250
Length: 7m +
Engine: Tohatsu 3.8/15hpsuzi
MMSI: 235086594
Join Date: Apr 2008
Posts: 4,270
|
Quote:
|
Originally Posted by wiLlfish
gud yewnits dem garfmins
worter prewf
idyot prewf
unfawtunately nott fatt bastud prewf |
Lol you a star mr fish
__________________
When you get to the end of your rope..tie a knot and hang on..!!
Aberdovey Ribs
B.I.O.C.Member
B.S. LEADER |
|
|
|
|
05 May 2012, 08:13
|
#12
|
|
Member
Country: UK - England
Town: Sussex
Boat name: Aintree
Make: Redbay Stormforce
Length: 7m +
Engine: Twin 150's
Join Date: Jun 2009
Posts: 257
|
Garmin have always been great like that. Wouldn't buy anything else now
__________________
|
|
|
|
|
09 May 2012, 11:45
|
#13
|
|
Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
|
Quote:
Originally Posted by kerny
Phoned Garmin today to enquire about repairing my damaged connector which I knocked into on the Anglesey cruise and I was told that on this occasion they will repair it under warranty free of charge. Now that's what I call bloody good customer service
Thank you Garmin. |
Just a quick update!! my 551s arrived this morning fixed and all nice and shiny. Thanks again to Garmin for a superb after sales service.
__________________
Member of S.A.B.S. (Lancashire Division)
|
|
|
|
|
09 May 2012, 12:26
|
#14
|
|
Member
Country: UK - Scotland
Town: Girvan & Tayvallich
Boat name: Breawatch
Make: Ribcraft
Length: 5m +
Engine: Mercury 150 F/stroke
MMSI: ex directory!!
Join Date: Sep 2008
Posts: 6,203
|
Quote:
Originally Posted by kerny
Just a quick update!! my 551s arrived this morning fixed and all nice and shiny. Thanks again to Garmin for a superb after sales service. |
Good result mate Better service that I got 3 years back from Lowrance they just would not take it back for a 'look see' but wanted to sell me a refurb job
So took it local guy had it back in days OK
__________________
jambo
'Carpe Diem'
Member of the ebay Blue RIB cover club
Member of SABS ( Scottish West Division)
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
All times are GMT. The time now is 05:39.
Imogen
"mr Jingle's"
Northwind Challenger
Breawatch
