Thanks for the quick replies Peter & User name.
I did think that the issue would likely be with excess friction between the cross-piece and the ridged top of the valve pin. I've only found a couple of web references to this same problem - no solutions.
As there are 6 ribs spaced around the head of the valve pin I don't know if rotating the adapter 180 will make a difference.
I was wary of putting lubricant directly onto the pin, but perhaps a light application of silicone to the cross-piece is a place to start.
The boat dealer is keen to look into the issue.
I'll post what eventuates. Thanks again.