Ocean Access / Boats and Outboards

Trell · 31 January 2011, 16:24

Has anybody had dealings with this company, they have quite a few outboards listed on Boats and outboards, but when you ring the contact number it transfers, rings twice and disconnects. I tried e-mailing and got a reply saying the engines where still available, but no contact telephone number.
The email told me to follow the link below to order the engines, again no telephone number or address on the site, just a paragraph saying they only comunicate via e-mail. Needless to say I havent ordered the engines, just wondered if anybody had used them ?

www.oceanaccess.co.cc

martini · 31 January 2011, 16:35

Has been discussed on here a couple of times recently.

It's a con, steer clear.

http://rib.net/forum/showthread.php?t=39560

http://rib.net/forum/showthread.php?t=39106

martini · 31 January 2011, 16:43

Quote:

We understand your desire to speak with someone on the phone. However, please understand that Ocean Access Ltd's primary focus is to provide support to our community through the most efficient methods available. We have found that providing email and Internet support allows us to give quick, reliable, and consistent answers to questions and concerns. Using email also allows us to document what was communicated in previous emails to you and to avoid duplication of responses. Phone support simply does not serve our members'needs as well as email does.

Bulls**t

Trell · 31 January 2011, 16:48

I actually rang B & O, and the Lady there tried the line, and told me that they had probably given a fax number instead of normal land line, but I did manage to find out that the area code as in the Redruth area......

martini · 31 January 2011, 17:05

If you need any more proof, look at the Willard jet rib that's for sale in the rib section of the Ocean Access site.

Then go here:
http://rib.net/forum/showthread.php?...ht=willard+jet

Ian Austin · 31 January 2011, 21:59

I have e mailed about quite a few engines on Boats and Outboards and all that i have had replies from are the same and are from this company/person (craig Wildon).

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.

Channel Ribs · 01 February 2011, 08:34

Quote:

Originally Posted by Ian Austin

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.

The B&O guy posts on here sometimes, might be worth a PM asking him to comment on this thread?

Ian Austin · 01 February 2011, 08:54

Quote:

Originally Posted by malthouse

The B&O guy posts on here sometimes, might be worth a PM asking him to comment on this thread?

I am sure that after a phone call and a detailed e mail, a PM wont cut it either.

Channel Ribs · 01 February 2011, 08:56

Quote:

Originally Posted by Ian Austin

I am sure that after a phone call and a detailed e mail, a PM wont cut it either.

I am pretty sure the guy gets the PM notification to his personal email and he has always been keen to get feedback and look into concerns, mind you it would help if I could remember his user name!

Stephen-RIB · 01 February 2011, 09:19

Quote:

Originally Posted by Ian Austin

I have e mailed about quite a few engines on Boats and Outboards and all that i have had replies from are the same and are from this company/person (craig Wildon).

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.

I used to work for them, I gave the MD several urgent messages that the fraud problem on the site was a problem, I even came up with a proposal for one potential solution which he chose to ignore, this was several years ago!!

Courageous · 01 February 2011, 15:09

I have had good and bad responses from B&O about reports to adverts. Got so fed up with one seller with a website also registered in the cocos islands that I hounded out all of his B&O adverts and reported each and every one of them. Then I ran a whois and reported the domain to the domain registrar and his website was shutdown within 4 hours or so....... Little effect but kept me amused for a few hours.

martini · 01 February 2011, 15:12

Quote:

Originally Posted by martini

If you need any more proof, look at the Willard jet rib that's for sale in the rib section of the Ocean Access site.

Then go here:
http://rib.net/forum/showthread.php?...ht=willard+jet

Regarding Sunrider's Willard that he sold 3 years ago being advertised on Ocean Access now:

http://www.oceanaccess.co.cc/rib9.html

I emailed them asking what engine was fitted to this INBOARD powered JET rib.The response:

Quote:

Hello,

The rib has a 150 Hp Yamaha outboard 2006 with 28 hours made and full service history.

Regards
Andrew

I might have some fun with this later when I've got time

Poly · 01 February 2011, 16:40

JK - is it worth a *.co.cc sticky? I don't think anyone has actually been stung but it has come up several times?

The Boats and Outboards guy's username is "boats" I think. I'll PM him, but whilst he might take action on these posts they are clearly not that bothered about fixing the underlying problem (presumably scams still bring the advertising revenue!).

willk · 01 February 2011, 20:19

I had occasion to report a dodgy outboad ad to the team at B&O, they emailed back promptly, confirming a scam and removed the ad. I was quite impressed.

Ian Austin · 01 February 2011, 22:15

these are the ones i have had a reply from (the same words in each responce)
http://www.boatsandoutboards.co.uk/view/PAA19887
http://www.boatsandoutboards.co.uk/view/PAA19828
http://www.boatsandoutboards.co.uk/view/PAA19838
http://www.boatsandoutboards.co.uk/view/PAA19434

martini · 01 February 2011, 22:27

I just got this from them:

Quote:

We will deliver the product directly from our US supplier. That's why you have the testing period. You can test it and if you don't like it you can ask for a full refund. Please place your order on our website and the sales department will email you the invoice.

Thank you for your interest.

Regards
Andrew

I can ask for a refund...

Stephen-RIB · 01 February 2011, 22:33

Quote:

Originally Posted by Ian Austin

these are the ones i have had a reply from (the same words in each responce)
http://www.boatsandoutboards.co.uk/view/PAA19887
http://www.boatsandoutboards.co.uk/view/PAA19828
http://www.boatsandoutboards.co.uk/view/PAA19838
http://www.boatsandoutboards.co.uk/view/PAA19434

Friday-Ad Fail again, idiots.

Ian Austin · 01 February 2011, 22:34

this is the reply i keep getting:-

Hello,

The outboard is still for sale. Has no problems or defects. Will come with complete package: cables,wires,controls and prop.
The delivery will take max 3-5 working days and it is set at £100.
If you want to buy this outboard please place your order on our website: http://ocean-access-ltd.co.cc/. In 24 hours our sales department will contact you with the pro-forma invoice.

The engine has 30 day Money Back Guarantee. You can test it and inspect it for 30 days.After this 30 days if the engine is not as you expected you can return it on our cost and we will send you the money back in full.

Regards
Craig Willdon

Refund yehh right,

Channel Ribs · 02 February 2011, 08:05

Quote:

Originally Posted by Ian Austin

After this 30 days if the engine is not as you expected you can return it

John Kennett · 02 February 2011, 11:27

Quote:

Originally Posted by Polwart

JK - is it worth a *.co.cc sticky? I don't think anyone has actually been stung but it has come up several times?

Here you go