Transom bracket break

[Maximus]

Originally Posted by Pikey Dave

That price sounds stiff. I can't help but think that throughout this episode you have been taken for a ride & not necessarily by BRP. I've asked a couple of times where the info has been coming from regarding the denial of liability for the failure, directly from BRP or is it the dealers opinion? Still awaiting clarification on that one[emoji848] Any dealer worth his salt would be fighting your corner tooth & nail. BUT...a dealer gets minimal payment from BRP for carrying out warranty repairs, where you on the other hand are about to be stung for £2.5k for a full retail price repair. So you can see why a dealer might not be too keen to press your case. I would certainly be contacting BRP direct & kicking up a stink & also getting a second opinion from another dealer.
Just IMO

Good point Dave...
It is why I suggested he contacted a Main dealer I know personally and I know fromexperience can be trusted in my first post
Not ALL Dealers are the same!

[boulmer nidge]

i dont know brp contact details tried finding it but i am useless on computers

[Pikey Dave]

Originally Posted by boulmer nidge

i dont know brp contact details tried finding it but i am useless on computers

http://www.evinrude.com/en-GB/owners...ontact-us.html

You might also have a look at their Facebook page, that is a mighty fine weapon these days

https://m.facebook.com/BRPEvinrude

[kerny]

I think that it might be worth getting a solicitor to send Evinrude a letter threatening legal action (might cost 50 quid) but worth a go imo.

"something like this can create a positive response " [emoji106]

You also have the evidence that you are not the only one this has happened to " mention us on Rib.net " [emoji6] and also maybe do a little more research on the Etec owners forum to see if someone else has been experiencing similar treatment from Evinrude.

I'm sure that Evinrude would not like any bad publicity "especially on boat forum's" leading people to believe that their outboard engines are not fit for rough water use such as for Ribs. Bad for business.[emoji6]

[boulmer nidge]

i am off to arran tomorrow for a week so will have to wait till i am back . no rib and id booked it on the ferry . hopefully i will get to go around arran on a rib one day

[Poly]

Originally Posted by boulmer nidge

i am off to arran tomorrow for a week so will have to wait till i am back

I am sure you will find an Internet cafe in Arran, or do it today...

The longer you wait, I'd say the less chance anyone at BRP or the Insurer is likely to be proactive to sort it.

[Maximus]

Originally Posted by Poly

I am sure you will find an Internet cafe in Arran, or do it today...

The longer you wait, I'd say the less chance anyone at BRP or the Insurer is likely to be proactive to sort it.

Good advice!...Time is always of the essence!..at the very least to register your complaint.

[Pikey Dave]

Originally Posted by Maximus

Good advice!...Time is always of the essence!..at the very least to register your complaint.

There's been plenty of good sound advice given on this thread, it's now down to the OP to act on it, IMO our work here is done.
As someone once said "you get what you settle for"

[boulmer nidge]

final word on transom bracket . evinrude have refused to pay saying it cannot be a manufacturing fault and it was how i have used engine . lucky i have insurance and they have agreed to pay ,general and navigation brilliant response and i recommend them . 2500 pound altogether so not cheap . i have learnt a lesson and will choose my next engine carefully . thanks for all the advice and i did contact evinrude press officer who replied in two hours said he would forward it onto warranties which was very good service . unfortunatley warranties were not so good never bothered contacting me but did contact powerhouse marine by email which he sent on to me . email said you can find other cases of any problem on forums and it doesnt mean theres a fault with a product

[beamishken]

At least you get back on the water without paying for all of it yourself. I suspect had you not been covered by insurance and had pursued evinrude via a court claim that a judge would have been more convinced by your argument and evidence and probably found in your favour. Possibly if it proceeded towards court evinrude would settle out of court beforehand to avoid the bad press. Obviously it would take time and perseverance and as your not majorly out of pocket probably not worth the effort
Hopefully it doesn't take too long to get the thing back together

[boulmer nidge]

its back together and i am picking it up thursday .i was in arran last week and had planned to take the rib there but it will have to be another time

[beamishken]

Good spot to play with a boat we like Loch ranza to watch the deer on the beach at dusk
Were in Lamlash for fish n chips last Sunday

[boulmer nidge]

you know how to kick a man when hes down . the seas were flat all week and though it was nice enough on the island it was a long week without the boat

[two stroke mick]

Was any support piece placed under the saddle?

Tsm

[boulmer nidge]

i havent picked it up yet but powerhouse marine said on the phone they have an idea which might help prevent it happening again . doesnt fill me with confidence i dont know why it should need anything but will have to wait and see

[69cmw]

Originally Posted by boulmer nidge

powerhouse marine said on the phone they have an idea which might help prevent it happening again

Yes, but another make of engine

[boulmer nidge]

i will think long and hard before buying another . what got me was evinrude had a meeting and decided there was no fault with the bracket without having the bracket to examine

[Maximus]

Originally Posted by boulmer nidge

i will think long and hard before buying another . what got me was evinrude had a meeting and decided there was no fault with the bracket without having the bracket to examine

Typical Corporate due diligence then!
As long as your sorted me ol China..that's the main thing

[Bern Hanreck]

Originally Posted by Maximus

Typical Corporate due diligence then!
As long as your sorted me ol China..that's the main thing

Like everybody else I'm glad the OP is sorted , BUT the phrase " not fit for purpose " keeps ringing in my ears .........

I find it hard to accept that a major corporate can get away with such a sub standard component on an otherwise respected engine.......

[two stroke mick]

Despite having a similar failure I would have the same engine again. I am wondering what is the recommendation of merc, yam, Suzuki etc when the engine is raised by 1 hole? What is the industry standard in this suitation? is it to leave the saddle unsupported or to provide additional support. But there is no doubt in my mind there is a weakness in the part. I also believe that the support under the saddle is the key. Notice there is no such reported failures on the net about the 40-50 hp engines (same engine de tuned)

Regards

TSM