URGENT Seago Lifejacket Recall

safetymarineuk · 29 May 2008, 11:48

27/05/08

IMPORTANT SAFETY WARNING Seago 150 and 175 Newton Lifejackets including Junior Lifejackets.

Seago have become aware that some Seago 150 and 175 Newton Lifejackets including Junior Lifejackets may have a defect which could result in serious injury. The lifejackets are marked with a manufacture date in roman numerals, for instance the last quarter of 2005 is shown IV/05.

The quarters concerned are:

IV/05
I/06
II/06
III/06
IV/06
I/07

If you own a Seago 150 or 175 Newton Lifejackets including Junior Lifejackets then please check the manufacture date.

The lifejackets in question were sold in chandlery shops, marine retail outlets & marine web sites throughout the United Kingdom.

If you have an affected lifejacket then PLEASE STOP USING IT IMMEDIATELY and return it to Seago Yachting Ltd, Mullany Business Park, Golden Cross, Hailsham, East Sussex, BN27 3RP with your full contact details.

A replacement lifejacket will be issued.

If you have any queries then please do not hesitate to contact Seago Yachting Ltd on 01825 873632

See the Seago website: http://www.seagoyachting.co.uk

jyasaki · 29 May 2008, 16:28

What is the defect?

jky

TonyC · 29 May 2008, 18:51

http://www.seagoyachting.co.uk/image...ing-notice.pdf

They dont seem to say on their notice

purdster · 29 May 2008, 21:03

glad I went on here - got 2 of these - will be sending them back tomorrow!!

looking at the picture of the current model on the website the fastening buckle at the front is different to mine - looks more like the older ones - mine is a plastic buckle with a red button release

actually - some of the lifejacket pictures on the site still seem to use the plastic buckle...

Neil Harvey · 29 May 2008, 21:04

bugger, that's all 8 of my LJs got to go back.

spartacus · 29 May 2008, 21:12

I have three 175 newton automatic life-jackets I/07 and II/06 (which are from batches that have been recalled). Strange - Seago have my product registration cards, including email and postal addresses. Nothing through from them?

Batches from 4th quarter of 2005 to 1st quarter of 2007 are all effected. No indication of why.

Seems a trip to the post office is in order tomorrow - better safe than sorry!

C2 RIBS · 29 May 2008, 21:17

Letters also sent to owners who registered their lifejackets but no reason given. And yes I have three to go back ####### it!!!!

C2 RIBS · 30 May 2008, 20:33

Spoke to Seago today and my understanding now is that certain failures have been found innthese batches that may fail to remain inflated. Well done to Seago for sorting mine so quickly with help from local chandlery Shamrock at Southampton. Thank you

codprawn · 30 May 2008, 20:58

I don't know why people are complaining - unfortunately none of mine are of the right date - I would love 12 new lifejackets!!!

I bet this will cost them a fortune.

Moneypit · 30 May 2008, 21:15

Got a couple to go back as well - anyone found out if Seago are paying the postage?

MikeCC · 31 May 2008, 12:58

Quote:

Originally Posted by codprawn

I would love 12 new lifejackets!!!

They are testing them individually and returning the original ones if they pass. Only those with an actual fault will be replaced.

MikeCC · 31 May 2008, 13:04

Quote:

Originally Posted by Moneypit

Got a couple to go back as well - anyone found out if Seago are paying the postage?

Don't know but if you want a cheap way of sending a few, look at www.interparcel.com or www.parcel2go.com Both cheaper than first class post if you have more than 1 (although Royal Mail Standard Parcels service may be less for 3-4)

codprawn · 31 May 2008, 13:22

Quote:

Originally Posted by MikeCC

Don't know but if you want a cheap way of sending a few, look at www.interparcel.com or www.parcel2go.com Both cheaper than first class post if you have more than 1 (although Royal Mail Standard Parcels service may be less for 3-4)

I just used interparcel and they were crap - when the parcel wasn't delivered they just said "it's all DHL's fault" - they didn't want to know.

spartacus · 01 June 2008, 16:35

Cost me £11 to send via Parcelforce 48-hour delivery (£150 insurance) for 3 lifejackets. I'm assuming Seago will reimburse me. Letter came through the post yesterday.

Moneypit · 02 June 2008, 12:19

Just called Seago, they asked me for a letter to be enclosed with the parcel detailing postal charges and they will refund.

tim griffin · 03 June 2008, 21:15

Called Seago regarding Lifejacket recall yesterday and just had 16 replacement lifejackets delivered and the old ones taken away tonight.
Now that is service .
We fired one off to see if it delaminated and guess what it was fine .
Still a excellent response will be sticking with them .
Tim

J.C. · 04 June 2008, 11:04

I have to agree with praise for the service response from Seago, they are replacing my 8 lifejackets with brand new ones by return of post.

Luckily all the others are newish Crewsavers, so no new purchasing required for a while!

borat · 04 June 2008, 23:55

Hi Guys, I visted Seago`s factory today in Hailsham for them to test my 3 lifejackets.
They are testing them by inflating the jacket manually through the top up tube and leaving them for 24hrs, if they remain inflated with no loss of pressure, they are then returned to you. So therefore to save on grief /reclaiming postal costs. do it yourself as advised by seago today.
Hope this helps you all.

Cheers
Pete

spartacus · 10 June 2008, 22:23

Just got my life-jackets back today. Seago are a top company - fantastic service.

Neil Harvey · 16 June 2008, 12:44

Quote:

Originally Posted by borat

Hi Guys, I visted Seago`s factory today in Hailsham for them to test my 3 lifejackets.
They are testing them by inflating the jacket manually through the top up tube and leaving them for 24hrs, if they remain inflated with no loss of pressure, they are then returned to you. So therefore to save on grief /reclaiming postal costs. do it yourself as advised by seago today.
Hope this helps you all.

Cheers
Pete

Well,

I tested mine last week, as advised originally be Seago. 3 went down out of 8, and were losing air noticeably after a couple of hours.

When I called the hotline today to discuss sending back 3, I just got a message telling be to send jackets back, they would be tested, then returned or replaced.

So, I called the office number, and spoke to a gentleman who claimed to be the MD, and told me to send back all 8 for checking by them, so they are going in the post now, better safe than sorry.

I also sugggested in the letter, that if returning to them is really necessary, and given they have been giving out the test yourselves advice, they might like to comment on here. The Recall notice mentions "Lifejackets may have a defect which could result in serious injury". Maybe this is just lawyer language, or maybe it's best to send the jackets back for "proper" testing.